P.I. Works Automates Telefónica UK’s 5G Network for Ultimate Customer Experience

P.I. Works Automates Telefónica UK’s 5G Network for Ultimate Customer Experience

P.I. Works, the leading provider of AI Based Automated Network solutions, today announced that its field proven 5G Centralized SON and 5G Performance Management solutions have been successfully deployed into Telefónica UK’s Network.

This project is an extension of the two organisations’ existing collaboration on network automation, which began in 2017. Following the nationwide deployment of P.I. Works’ Centralized SON on Telefónica UK’s 2G, 3G and 4G networks, the companies have agreed to expand their partnership to include the deployment of P.I. Works’ 5G network automation solutions. This marks an important step towards Telefónica UK’s commitment to realising Zero-Touch and Customer-Centric Network Operations.

The automated management of the 5G network allows Telefónica UK to optimise the roll out of new 5G sites to deliver high-performance network services efficiently and reliably. Utilising the advanced dashboards and alarm mechanisms of P.I. Works’ 5G Performance Management solution, Telefónica UK can leverage comprehensive insights on 5G network performance and improve the customer experience.

Brendan O’Reilly, Chief Technology Officer at Telefónica UK, says:
“Our customers are the first consideration in everything we do – and introducing self-organising technology into our 5G network is no different. Using customer insight is core to how we design, build and enhance our services, so introducing innovation that lets us optimise our 5G network based on customers’ real-time experience is a vital step forward in driving improvements. We were the first operator in the UK to introduce C-SON into our networks, and we’re delighted to be working with P.I. Works to lead the way on 5G C-SON now.”

Başar Akpınar, CEO & Cofounder at P.I. Works, said
“P.I. Works and Telefónica UK share a similar vision of driving the evolution towards Zero-Touch Networks for superior customer experience and more intelligent network operations. P.I. Works’ integrated network management portfolio is instrumental in enabling this evolution and accelerating the 5G journey for Telefónica UK”.

About Telefónica UK / O2 
O2 is a mobile network operator and the principal commercial brand of Telefónica UK Limited, which is part of the global telecommunications group Telefónica S.A, headquartered in Spain and operating in Europe, and North, Central and South America.  

O2 was awarded Best Network Coverage in 2019 by uSwitch, for a second year in a row, and with over 34 million connections to the network, it runs 2G, 3G, 4G and 5G services across the UK, as well as operating its nationwide O2 Wifi service. 

The company is the network of choice for mobile virtual network operators such as giffgaff, Sky Mobile and Lycamobile as well as managing a 50:50 joint venture with Tesco for Tesco Mobile.  

O2 has around 6,700 employees and over 450 retail stores and sponsors England Rugby, The O2 and 20 O2 Academy music venues across the UK. Through a comprehensive sustainability strategy O2 is also creating work experience opportunities for 16-24 year olds via its GoThinkBig platform, enabling customers to reduce their impact on the environment by recycling their old devices through O2 Recycle and, in partnership with the NSPCC, helping parents to keep their children safe online.  

O2 is the only mobile operator in the 
2019 Social Mobility Employer Index and was named as one of the best places to work in the 2019 Glassdoor Employee’s Choice Award.  

Telefónica UK Limited is registered in England and Wales. Registration number: 1743099.  Its registered office is at: 260 Bath Road, Slough, Berkshire, SL1 4DX, United Kingdom.


About P.I. Works

P.I. Works is the leading provider of AI-driven mobile network planning, management and optimization solutions. P.I. Works combines field-proven expertise with its award-winning product portfolio and services. These solutions empower Mobile Operators to accelerate network transformation, improve network quality and reduce network management costs on the way to 5G. P.I. Works has deployed its solutions at 49 mobile network operators in 36 countries. P.I. Works also plays an important role in the development of key standards that define the future of mobile networks. We actively contribute to the ETSI, GTI, 3GPP standardization forum and Open Source initiatives.

Contact

P.I. Works - Istanbul Technopark,
Sanayi Mah. Teknopark Bul.
No:1/3A 101 34906 Pendik/Istanbul
T: + 90 216 999 1099
F: + 90 216 912 1099
M: marketing@piworks.net